020 3342 1326 
BOOK AN APPOINTMENT
WELCOME TO DIAMOUR JEWELLERS
Diamour Jewellers is a UK-based jewellery specialist offering fine jewellery, engagement rings, wedding bands, diamonds, bespoke jewellery design, jewellery repairs, and precious metal services.
Our showroom is located at:
[Insert Store Address]
You can also shop online through our website.
Email: info@diamourjewellers.co.uk
Phone: +44 7402 612211
You can also contact us through our website enquiry form.
We accept major credit and debit cards, bank transfers, PayPal, and other payment methods displayed at checkout.
Yes. Our website uses secure encryption technology to protect your personal and payment information.
Please contact us as soon as possible after placing your order. If production or dispatch has not started, we may be able to amend or cancel your order.
Custom-made and personalised items may not be eligible for cancellation.
Yes. Once your order is placed, you will receive an email confirmation with your order details.
Delivery options may vary depending on the order value and destination. Please refer to our Shipping Policy for current delivery information.
Delivery times vary depending on product availability and whether the item is made to order.
Estimated delivery times will be provided during checkout.
Yes. We can ship to many international destinations.
Please note that customs duties, taxes, and import charges may apply depending on your country.
Yes. Orders are typically shipped using secure and insured delivery services.
Yes. Selected diamonds are supplied with certification from recognised grading laboratories such as GIA or IGI.
Yes. We offer both natural diamonds and lab-grown diamonds to suit different preferences and budgets.
Natural diamonds are formed naturally over billions of years, while lab-grown diamonds are created using advanced technology.
Both have the same physical and optical properties.
Yes. We can help you select a diamond based on your preferred cut, colour, clarity, carat weight, and budget.
Yes. Our bespoke jewellery service allows you to design a completely unique engagement ring.
Absolutely. We can create custom wedding bands in a variety of metals, styles, and finishes.
You can use our Ring Size Guide or contact our team for assistance.
Yes. We provide professional ring resizing services for many ring styles.
Yes. We specialise in bespoke jewellery design and can create unique pieces tailored to your vision.
In many cases, yes. Our jewellers can assess your stones and discuss incorporating them into a new design.
Project timelines vary depending on complexity but generally take several weeks from design approval to completion.
Yes. CAD designs or visual renderings are often provided for approval before manufacturing begins.
We offer:
Ring resizing
Stone replacement
Claw repairs
Chain repairs
Bracelet repairs
Jewellery polishing
Rhodium plating
Jewellery restoration
Yes. We regularly repair engagement rings, wedding bands, and diamond jewellery.
Yes. We can source and professionally set replacement stones where appropriate.
Costs vary depending on the repair required. We provide quotations following an inspection.
We recommend professional cleaning and inspection at least once a year.
Yes. Mild soapy water and a soft brush are suitable for many jewellery pieces. However, some gemstones require specialist care.
Store jewellery separately in soft-lined boxes or pouches to prevent scratching and damage.
Regular inspections can identify worn claws and settings before stones become loose.
Yes. We purchase unwanted gold jewellery, scrap gold, gold coins, and selected gold watches.
Yes. Even broken or damaged gold items may have value based on their gold content.
Gold is assessed based on:
Purity
Weight
Current market gold prices
No. Our valuations are provided without obligation.
Eligible online purchases may be returned in accordance with our Returns Policy and applicable consumer rights.
Custom-made, personalised, engraved, or specially commissioned items may not be eligible for return unless faulty.
Approved refunds are generally processed back to the original payment method within several working days.
Yes. Finance options may be available on selected purchases, subject to eligibility and approval.
Flexible payment plans may be available through approved finance providers.
Finance providers may perform credit checks as part of the application process.
Please refer to the provider's terms for further information.
Many products include a manufacturer's or retailer warranty.
Specific warranty details will be provided where applicable.
Normal wear and tear, accidental damage, misuse, loss, and unauthorised repairs are generally excluded.
If you cannot find the answer to your question, our team will be happy to assist.
Email: info@diamourjewellers.co.uk
Phone: +44 7402 612211
Visit Us: 109 Hatton Garden, London EC1N 8LY, United Kingdom
Our jewellery specialists are available to help with product enquiries, custom designs, repairs, orders, and aftercare support.
Sign In
Create
an Account
